My Product Has a Problem. Is It Under Warranty? Here’s What to Do

If your Gama device is malfunctioning and still within the warranty period, you can request assistance directly online.

Warranty Duration:

• 24 months for purchases with a receipt (private customers)

• 12 months for purchases with an invoice (professionals with a VAT number)

• 3+2 years (Made in Italy)

How to Request Assistance:

1. Go to this page

2. Select “Under Warranty Assistance”

3. Upload a valid proof of purchase

4. Wait for our confirmation and instructions for pickup or product evaluation

We’ll be by your side every step of the way.