All Gama products are covered by a warranty against manufacturing defects for 24 months from the date of purchase for private individuals and 12 months for professionals.
The terms of the warranty do not apply to products that appear to have been tampered with, used incorrectly or subjected to repairs by personnel not authorized in writing by GA.MA S.R.L.
All breakages due to incompetence, impacts or improper use are excluded from the guarantee.
Defects resulting from carelessness, incompetence of various kinds, improper use of the product, mistreatment, deterioration from lightning, atmospheric phenomena, overvoltages and overcurrents, impacts, lacerations and anything else not attributable to defects attributable to manufacturing processes are excluded from the warranty.
Components subject to wear and tear are excluded from the warranty.
To be entitled to warranty assistance, keep the documentation received at the time of purchasing the product: receipt in the case of a private individual and invoice in the case of a professional.
WARRANTY ASSISTANCE FOR ITALY: Make a request for warranty assistance to Gama, here.
After verifying your request, we will send a courier to collect the product at our expense.
WARRANTY ASSISTANCE OUTSIDE ITALY: Gama carries out warranty assistance outside Italy through its distributors.